Mountain Shadows Resort Gatlinburg, Gatlinburg - Reviews, Rooms Options & Prices 2025

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About the Resort

1625 Hidden Hills Road, Gatlinburg, Tennessee, United States of America

Mountain Shadows Resort, located in Gatlinburg, offers a blend of natural beauty and modern amenities. Nestled within a 65-acre paradise, this resort borders the Great Smoky Mountains National Park, the most visited park in the United States. The resort provides a unique experience with stunning views of the park from nearly every cabin. It combines rustic charm with essential comforts, ensuring a memorable stay for all guests.

Location

Mountain Shadows Resort is conveniently located just 3.2 miles from downtown Gatlinburg, providing easy access to local attractions, shopping, and dining. The resort sits directly across from the Great Smoky Mountains National Park, making it an ideal base to explore the area's natural surroundings. Visitors can enjoy picturesque scenic drives and various outdoor adventures within minutes of the resort.

Rooms

Mountain Shadows Resort features a variety of cabins ranging from studio to four-bedroom accommodations. Most cabins include a front and back deck with mountain views, private hot tubs, and gas fireplaces for a cozy atmosphere. The cabins are well-equipped with full kitchens and amenities typical of a home to enhance the guest experience.

Eat & Drink

Though the resort lacks onsite restaurants, guests can prepare meals in the fully equipped kitchens within their cabins. The local area boasts over 100 dining options, offering cuisines to satisfy any palate. From down-home southern cuisine to fine dining, guests have ample choices when stepping out of their cabin.

Leisure & Business

The resort provides various onsite recreational activities, including a seasonal outdoor swimming pool and walking trails for guests to enjoy nature. The Pavilion offers a gathering space outdoors, while the playground adds a fun element for families. Additionally, guests have access to nearby hiking trails and wildlife experiences in the Great Smoky Mountains National Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio

Max:

2 persons

56 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Heating

room details

Check Prices

Two-Bedroom Cabin

Max:

6 persons

93 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Heating

room details

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One-Bedroom Cabin

Max:

4 persons

93 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Heating

room details

Check Prices

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Getting around

Explore available ways to reach your dream destination

City Center

Gatlinburg 4.2 mi

Airports

McGhee Tyson (TYS) 50.8 mi

Asheville Regional (AVL) 80.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Hot Tub

“The hot tub on the porch was the perfect spot to unwind after a long day of activities, offering stunning views and a great atmosphere.” view full review

Spacious Cabin

“The layout of the cabin was perfect for our large family, providing ample space with multiple bedrooms and a cozy loft area.” view full review

Well-Equipped Kitchen

“The kitchen was impressively equipped with pots, pans, and a grill, allowing us to prepare meals together and save on dining costs.” view full review

Fun Entertainment

“The pool table in the living area kept the kids entertained for hours, making it a great family-friendly space.” view full review

General

Free Wi-Fi
Free parking
Pets allowed

Guest Parking

Kitchen
Cookware/ Kitchen utensils

Spa & Leisure

Swimming pool

Room features

Free Wi-Fi in rooms
Sitting area
Tea and coffee facilities
Dining table

Self-catering

Kitchen
Cookware/ Kitchen utensils

Media

Television

Location

1625 Hidden Hills Road, Gatlinburg, Tennessee, United States of America

Map view

1625 Hidden Hills Road, Gatlinburg, Tennessee, United States of America

City landmarks

Parks

Mills Park

2100 ft

242 Buckhorn Rd

Smoky Mountain Time

4100 ft

Store

Great Smoky Arts and Crafts Community

1.8 mi

701 Glades Rd

Concrete Statuary Designs

1.1 mi

Gallery

Cliff Dwellers Gallery

1.1 mi

Gallery

Jim Gray Gallery

1.2 mi

Gallery

Alewine Pottery

1.7 mi

Gallery

Paul Murray Gallery

1.3 mi

600 Glades Rd Ste 6

Love Life Live Life

1.2 mi

Shopping Area

Covered Bridge in the Glades

1.1 mi

849 Glades Rd Suite 2A1

More Than A Candle

1.1 mi

Gallery

A Jan Peitso Art

1.5 mi

Church

Chapel In The Glen

1.5 mi

Gallery

Hippensteal Vern Gallery

1.1 mi

Glades Village

1.1 mi

684 Glades Rd

Ownby's Woodcrafts

1.1 mi

680 Glades Rd Unit #9

Peace by Piece Stained Glass

1.1 mi

Bridges

Emerts Cove Covered Bridge

1.6 mi

3726 E Parkway

Heartwood Galleries

1.6 mi

Gallery

Bearfoot Art Gallery

1.6 mi

Church

Gatlinburg's Little Log Wedding Chapel

1.2 mi

Gallery

William Britten Gallery

1.3 mi

1402 E Parkway Suite 10

Fowler's Clay Works

1.8 mi

Church

Hills Creek Church

1.4 mi

Rafting in the Smokies

1.5 mi

North Gatlinburg Park

1.5 mi

Store

Santas Claus-et

1.9 mi

Chapel at Honeymoon Hills

1.8 mi

Sevier County Heritage Museum

1.9 mi

Zion Grove Missionary Baptist Church

2.0 mi

Nearby

Parks

Mills Park

2100 ft

Restaurants

Delauder's BBQ

800 ft

1875 E Parkway

Reviews and Ratings

Feedback from previous guests about their experience

60%

liked the resort and would come back again

6.0/10

Guest rating

Rooms

5.6

Location

8.0

Service

5.0

Dining

5.0

3/5 based on 130 reviews

#53 of 73 hotels in Gatlinburg based on Tripadvisor

Willie

United Kingdom, February 2025

7.8/10

Overall, we had a mixed experience at the cabin; while it was a fun stay and decent for families, it didn't meet our expectations for privacy and seclusion. The staff was incredibly helpful in accommodating our needs, and the cabin had some enjoyable features. However, the proximity of the cabins to each other and the presence of bugs were definite downsides. We appreciated the amenities but found some aspects lacking.

Rooms

7.0

The cabin was nice with a unique layout, but some furniture felt outdated, and the lighting was quite dim, making it difficult to see without bringing in extra bulbs.

Service

9.0

The staff were exceptionally helpful, going above and beyond to assist us even with our booking mix-up.

Location

8.0

The cabins are close to local attractions, which is convenient for families wanting to explore without straying too far.

Dining

Facilities

7.0

The cabin featured amenities like a pool table and a hot tub, which were great for relaxation and fun, but the cleanliness could have been better, especially regarding insect control.

Jennifer

United Kingdom, February 2025

5.0/10

Our cabin experience was a mixed bag. It had its charm and some enjoyable moments, but there were notable downsides, particularly with cleanliness and amenities. We appreciated the rustic feel and proximity to attractions but found the facilities needed improvement to match our expectations.

Rooms

5.0

The cabin layout was quite unusual, and while it had some nice touches, it felt outdated and not as clean as I had hoped. The hot tub issues were a letdown as well.

Service

5.0

Communication regarding the issues we faced was lacking. I reached out multiple times without getting the promised follow-up.

Location

6.0

The location was convenient, close to activities we wanted to do, but the cabins felt too close to each other for my liking.

Dining

Facilities

5.0

Facilities were a bit subpar, particularly the hot tub and kitchen supplies, which did not meet my expectations for a cabin stay.

Zoe

United Kingdom, January 2025

6.8/10

Our stay at the cabin was enjoyable, especially with the family-friendly amenities like the pool table and hot tub. However, we encountered several cleanliness issues and outdated furniture that detracted from the experience.

Rooms

6.0

The cabin had plenty of space for our group, but it seemed a bit outdated and needed more attention to cleanliness.

Service

5.0

While the staff was accommodating, we had some trouble getting immediate assistance when we needed help with our issues.

Location

9.0

The cabin is conveniently close to the main attractions and a grocery store, making it easy for us to explore.

Dining

Facilities

7.0

The cabin provided fun amenities like a hot tub and pool table, although both had some minor issues that could use improvement.

Arthur

United Kingdom, December 2024

5.6/10

Our trip to the cabin had its ups and downs. We enjoyed the location near Gatlinburg, and the space felt cozy, making it a comfortable home base. However, the hot tub was a letdown as it didn't work well, and the cabin was in need of some updates. Also, we faced some issues with cleanliness and the responsiveness of the staff, which was disappointing for our stay.

Rooms

6.0

The cabin felt cozy but was outdated, and there were issues with water supply, making it hard to enjoy the jacuzzi.

Service

5.0

Service was frustrating; the staff was unhelpful when we reported issues, and it took a while for responses.

Location

8.0

The location was quite convenient, close to Gatlinburg and easy to access attractions.

Dining

Facilities

5.0

Amenities like the hot tub and intended washer/dryer were disappointing, lacking functionality.

Keith

United Kingdom, September 2024

5.0/10

We had a mixed experience at the cabin. While it was spacious and in a beautiful area, the cleanliness issues and outdated decor made our stay less enjoyable. The amenities like the hot tub were a nice touch, but they could use significant improvements. Overall, it felt more like a disappointment than a retreat.

Rooms

5.0

The cabin was spacious but had cleanliness issues, including leaks and mold. Some furniture was outdated, which affected our comfort level.

Service

5.0

The management was unresponsive to our concerns, with no manager available to address issues during our stay.

Location

9.0

The cabin was in a great area, close to the main attractions in Gatlinburg, which made exploring easy.

Dining

Facilities

5.0