Mountain Shadows Resort, Gatlinburg ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

1625 Hidden Hills Road, Gatlinburg, Tennessee, United States

Mountain Shadows Resort and Rentals is nestled in the heart of Gatlinburg, Tennessee, surrounded by the natural beauty of the Great Smoky Mountains National Park. The resort features a unique architectural blend of log cabins that celebrate the region's heritage while offering modern comforts. With its proximity to the national park, it serves as an ideal gateway for millions of visitors looking to appreciate the magnificent biodiversity of the area. The resort is noted for its commitment to environmental preservation, having retained as many trees as possible during development.

Location

Mountain Shadows Resort is ideally situated just 3.2 miles from downtown Gatlinburg, with direct access to the Great Smoky Mountains National Park. The resort is surrounded by attractions such as Dollywood, numerous outdoor adventure activities, and local shopping opportunities. This advantageous location ensures guests can easily explore the unique offerings of the Smoky Mountains region.

Rooms

Mountain Shadows Resort offers a variety of cabin rentals ranging from studio to four-bedroom accommodations, designed to cater to couples, families, and groups. Each cabin features amenities including private hot tubs, grills, and stunning mountain views. Additionally, almost every cabin has a gas fireplace and well-equipped kitchens, ensuring a comfortable stay.

Eat & Drink

While the resort does not explicitly mention onsite restaurants, Gatlinburg offers a plethora of dining options just minutes away, featuring over 100 venues covering various cuisines. Visitors can enjoy local Southern-style dishes, fine dining, and casual eateries, which enhances the overall dining experience during their stay. Many cabins come equipped with kitchens where guests can prepare their meals.

Leisure & Business

The resort provides a range of leisure activities, including access to seasonal outdoor swimming pools and playgrounds. Guests can explore numerous walking trails in the nearby national park, allowing for scenic hikes amidst rich flora and fauna. For indoor relaxation, the Cub House serves as a gathering space for events and group activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio Cabin

Max:

2 persons

56 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

Check Prices

Two Bedroom Log Cabin

Max:

6 persons

93 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

Check Prices

One Bedroom Log Cabin

Max:

4 persons

93 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Gatlinburg 6.8 km

Airports

McGhee Tyson (TYS) 81.7 km

Asheville Regional (AVL) 129.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Hot Tub

“The hot tub provided a soothing experience after a long day, perfect for unwinding with family.” view full review

Convenient Kitchen

“The kitchen was equipped with essentials, allowing us to prepare meals and enjoy family dinners together.” view full review

Cozy Living Space

“The living area was inviting and comfortable, perfect for gathering and enjoying family time.” view full review

Spacious Shower

“The shower was spacious and provided excellent water pressure, making for a refreshing start to each day.” view full review

General

Free Wi-Fi
Parking
Pets allowed

Guest Parking

Kitchen
Cookware/ Kitchen utensils

Spa & Leisure

Swimming pool

Room features

Free Wi-Fi in rooms
Sitting area
Tea and coffee facilities
Dining table

Self-catering

Kitchen
Cookware/ Kitchen utensils

Media

Television

Location

1625 Hidden Hills Road, Gatlinburg, Tennessee, United States

Map view

1625 Hidden Hills Road, Gatlinburg, Tennessee, United States

City landmarks

Park

Mills Park

640 m

242 Buckhorn Rd

Smoky Mountain Time

1.2 km

Store

Great Smoky Arts and Crafts Community

2.9 km

701 Glades Rd

Concrete Statuary Designs

1.8 km

Gallery

Cliff Dwellers Gallery

1.8 km

Gallery

Jim Gray Gallery

1.9 km

Gallery

Alewine Pottery

2.7 km

Gallery

Paul Murray Gallery

2.1 km

600 Glades Rd Ste 6

Love Life Live Life

2.0 km

Shopping Area

Covered Bridge in the Glades

1.7 km

849 Glades Rd Suite 2A1

More Than A Candle

1.8 km

Gallery

A Jan Peitso Art

2.5 km

Church

Chapel In The Glen

2.4 km

Gallery

Hippensteal Vern Gallery

1.7 km

Glades Village

1.8 km

684 Glades Rd

Ownby's Woodcrafts

1.8 km

680 Glades Rd Unit #9

Peace by Piece Stained Glass

1.8 km

Bridge

Emerts Cove Covered Bridge

2.6 km

3726 E Parkway

Heartwood Galleries

2.6 km

Gallery

Bearfoot Art Gallery

2.6 km

Church

Gatlinburg's Little Log Wedding Chapel

2.0 km

Gallery

William Britten Gallery

2.0 km

1402 E Parkway Suite 10

Fowler's Clay Works

3.0 km

Church

Hills Creek Church

2.3 km

Rafting in the Smokies

2.4 km

North Gatlinburg Park

2.4 km

Store

Santas Claus-et

3.1 km

Chapel at Honeymoon Hills

2.9 km

Sevier County Heritage Museum

3.0 km

Zion Grove Missionary Baptist Church

3.2 km

Nearby

Park

Mills Park

640 m

Restaurants

Delauder's BBQ

240 m

1875 E Parkway

Reviews and Ratings

Feedback from previous guests about their experience

60%

liked the resort and would come back again

6.0/10

Guest rating

Rooms

5.6

Location

8.0

Service

5.0

Dining

5.0

3/5 based on 130 reviews

#53 of 73 hotels in Gatlinburg based on Tripadvisor

Willie

United Kingdom, February 2025

7.8/10

Overall, we had a mixed experience at the cabin; while it was a fun stay and decent for families, it didn't meet our expectations for privacy and seclusion. The staff was incredibly helpful in accommodating our needs, and the cabin had some enjoyable features. However, the proximity of the cabins to each other and the presence of bugs were definite downsides. We appreciated the amenities but found some aspects lacking.

Rooms

7.0

The cabin was nice with a unique layout, but some furniture felt outdated, and the lighting was quite dim, making it difficult to see without bringing in extra bulbs.

Service

9.0

The staff were exceptionally helpful, going above and beyond to assist us even with our booking mix-up.

Location

8.0

The cabins are close to local attractions, which is convenient for families wanting to explore without straying too far.

Dining

Facilities

7.0

The cabin featured amenities like a pool table and a hot tub, which were great for relaxation and fun, but the cleanliness could have been better, especially regarding insect control.

Jennifer

United Kingdom, February 2025

5.0/10

Our cabin experience was a mixed bag. It had its charm and some enjoyable moments, but there were notable downsides, particularly with cleanliness and amenities. We appreciated the rustic feel and proximity to attractions but found the facilities needed improvement to match our expectations.

Rooms

5.0

The cabin layout was quite unusual, and while it had some nice touches, it felt outdated and not as clean as I had hoped. The hot tub issues were a letdown as well.

Service

5.0

Communication regarding the issues we faced was lacking. I reached out multiple times without getting the promised follow-up.

Location

6.0

The location was convenient, close to activities we wanted to do, but the cabins felt too close to each other for my liking.

Dining

Facilities

5.0

Facilities were a bit subpar, particularly the hot tub and kitchen supplies, which did not meet my expectations for a cabin stay.

Zoe

United Kingdom, January 2025

6.8/10

Our stay at the cabin was enjoyable, especially with the family-friendly amenities like the pool table and hot tub. However, we encountered several cleanliness issues and outdated furniture that detracted from the experience.

Rooms

6.0

The cabin had plenty of space for our group, but it seemed a bit outdated and needed more attention to cleanliness.

Service

5.0

While the staff was accommodating, we had some trouble getting immediate assistance when we needed help with our issues.

Location

9.0

The cabin is conveniently close to the main attractions and a grocery store, making it easy for us to explore.

Dining

Facilities

7.0

The cabin provided fun amenities like a hot tub and pool table, although both had some minor issues that could use improvement.

Arthur

United Kingdom, December 2024

5.6/10

Our trip to the cabin had its ups and downs. We enjoyed the location near Gatlinburg, and the space felt cozy, making it a comfortable home base. However, the hot tub was a letdown as it didn't work well, and the cabin was in need of some updates. Also, we faced some issues with cleanliness and the responsiveness of the staff, which was disappointing for our stay.

Rooms

6.0

The cabin felt cozy but was outdated, and there were issues with water supply, making it hard to enjoy the jacuzzi.

Service

5.0

Service was frustrating; the staff was unhelpful when we reported issues, and it took a while for responses.

Location

8.0

The location was quite convenient, close to Gatlinburg and easy to access attractions.

Dining

Facilities

5.0

Amenities like the hot tub and intended washer/dryer were disappointing, lacking functionality.

Keith

United Kingdom, September 2024

5.0/10

We had a mixed experience at the cabin. While it was spacious and in a beautiful area, the cleanliness issues and outdated decor made our stay less enjoyable. The amenities like the hot tub were a nice touch, but they could use significant improvements. Overall, it felt more like a disappointment than a retreat.

Rooms

5.0

The cabin was spacious but had cleanliness issues, including leaks and mold. Some furniture was outdated, which affected our comfort level.

Service

5.0

The management was unresponsive to our concerns, with no manager available to address issues during our stay.

Location

9.0

The cabin was in a great area, close to the main attractions in Gatlinburg, which made exploring easy.

Dining

Facilities

5.0